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Payments and shipments
Shipping takes place viaExpress courier and it'sfree for all orders.
All purchased products are covered, as well as byright of withdrawal guaranteed by law, byHerbalife Consumer Guarantee, 30 day money back guarantee.
For greater customer protection, prepayment is required.Payment methods accepted:
- Credit card. Online payment by Visa, Mastercard, JCB, Carte Bleu, AmericanExpress credit card. Transaction made through a secure server with 128-bit SSL encryption managed by Stripe, Inc.
- PayPal, an online platform that allows you to complete your purchases safely and at no additional cost. Allows payment either by using an account or by entering the data of thecredit card.
- Top up Postepay card. Available at any Italian post office at a fixed cost of 1 euro, or at tobacconists affiliated with ITB bank at a cost of 2 euro. The data of the card to be recharged will be provided at the end of the purchase process, both on the website and in the summary email of the order. Once the payment has been made, it will be necessary to report the time and place of the payment to the assistance.to.
- Postal. Available at post offices at a cost of 1.70, or at authorized tobacconists. At the end of the purchase procedure, the data for completing the bulletin and the possibility to download a pre-filled bulletin are provided. Once the payment has been made, it will be necessary to send the payment receipt of the bulletin to assistance.o.
- Bank transfer. Can be done at your own bank. The cost varies depending on the bank. The data will be provided at the end of the purchase process..
The shipment will take place within 24 hours of receiving the payment confirmation.
The prices shown are allVAT included. There is no minimum order. The Herbalife consumer is protected, as well as by the right of reconsideration Legislative Decree 6.9.2005 n. 206, from the Herbalife Money Back Guarantee.ati”.
1 Right of withdrawal
Pursuant to Legislative Decree 6.9.2005 n. 206, the Consumer has the right to withdraw from the order proposal by means of a communication to be sent by registered letter with return receipt to Herbalife Italia S.p.a., Viale Città dEuropa 825/829 00144 ROME within 10 days of signing the order proposal. The communication can be sent, within the same term, also by telegram, e-mail and fax provided that it is confirmed by registered letter with return receipt within the following 48 hours.ve.
Upon receipt of the cancellation, Herbalife Italia S.p.a. will return to the customer any sums paid for the order proposal within 30 days. If the products have been delivered, the Consumer who exercises the withdrawal from the order proposal must return the products within 10 working days from the date of receipt of the same, by delivery to the Herbalife Home Sales Representative who collected this order or , alternatively b to Herbalife Italia Spa, Viale Città dEuropa 825/829 00144 ROME, with shipping costs to be paid by the Consumer. An essential condition for exercising the right of withdrawal is the substantial integrity of the goods to be returned.estituire.
2 Herbalife money back guaranteei”
Herbalife Italia S.p.a. guarantees the quality of products with the Herbalife name and certifies that its products maintain the highest quality standards. Herbalife Italia S.p.a. it is therefore certain that the consumer will find the purchased products to his full satisfaction. However, if, for any reason, the Consumer is not entirely satisfied with one or more products, he will haveright to return it within 30 days from the date of receipt of the products even if the product had already been partially consumed the Herbalife home sales agent who collected the order. In this case, the person in charge within 30 days of receiving the goods will offer the Consumer who can choose a voucher for the purchase of a new Herbalife product for an amount equal to the price of the returned product or thevero il full refund of the price itself.
The warranty does not apply to damaged or incorrectly used products by the Buyer.
For any complaints regarding the products, the Consumer may contact Herbalife Italia S.p.a., Viale Città dEuropa 825/829 00144 ROME, Distributor Relations Department, tel. 06.5230.428080